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Reply to the support ticket

Solution

To reply to the created support ticket conversation, please navigate to your support ticket by using the link in the response email or by searching for your ticket in the Helpdesk interface.

Use the message reply field to input the text of your new message.

reply

 

See also how to check the status of your ticket: http://geoscanners.eu/knowledgebase.php?article=8

 
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Article details
Article ID: 9
Category: Knowledgebase
Date added: 2016-02-03 13:13:25
Views: 99
Rating (Votes): Article rated 3.0/5.0 (4)

 
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