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Check support ticket status

Solution

To check the status of your submitted support ticket you can:

Use the link from the response email to open the ticket in the browser.

email link

Use the web interface at Geoscanners Helpdesk to search for the ticket based on your unique Ticket ID:

go to ticket ID search

In the new window input your TicketID number:

TicketID

If you have forgotten your Ticket ID, use the Forgot tracking ID to get the list of tickets connected to your email:

ID forgot

 

 

 
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Article details
Article ID: 8
Category: Knowledgebase
Date added: 2016-02-03 12:12:34
Views: 81
Rating (Votes): Article rated 3.0/5.0 (4)

 
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